Your Customers Are Talking…
Are You Listening?

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Voice is the new medium

Voice controlled devices are becoming mainstream as users adopt the interaction model of the future. At Bluefin, we are excited to assist companies in bringing their brands, products, and services to this new medium.

With Amazon Echo and Google Home devices having the largest share in the virtual assistant speaker market, we believe that Alexa Skills or Google Actions are the best way to enter the voice-controlled market. Developing a voice app is a great way to interact with current customers through an unused channel and increase outreach to new customers.

 
Back in August of 2018, two members of our team, were invited by Amazon to be Alexa Subject Matter Experts in Boston. They helped create questions for the AWS Certified Alexa Skill Builder beta exam. Now, the Alexa Developer training and certification is public.

Back in August of 2018, two members of our team, were invited by Amazon to be Alexa Subject Matter Experts in Boston. They helped create questions for the AWS Certified Alexa Skill Builder beta exam. Now, the Alexa Developer training and certification is public.

 

voice experts

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  • Member of Amazon “Experience Skill Builder” network

  • Exclusive partner for the preview of Amazon for Hospitality

  • Co-Author of the Amazon Skill Builder Certification Exam

  • Delivered Apps/Voice across multiple industries

    • Health & Wellness

    • Consumer Services / Logistics

    • Travel

    • Media & Entertainment

 

Conor Crowley, one of our Certified AWS Subject Matter Expert., speaks about 5 major Alexa skill types.

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Interested in learning more about how Voice can improve your customer outreach and drive higher satisfaction rates? Drop us a line.


Demos

Take a look into some of the skills we developed. Call now for your FREE demo.


 
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Speed Star Auto Transport

The Bluefin team worked with Speed Star to create a dynamic, but complex Alexa skill where users could get timely and accurate quotes about safely shipping their vehicle. Bluefin created an Alexa skill that creates quotes, takes customer inquiries and informs about booking information. Bluefin saved Speed Star’s time by providing more resources to handle client inbound requests.

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Did you know about the 5 types of Alexa skills? Learn more about it from our blog post.

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Worcester Blades

The Worcester Blades needed a Voice Skill that could better interact and engage with their fans. They wanted a fun, interactive way that they could connect with their fans. The Bluefin team crafted a dynamic skill that could push live scores, up to date schedule, promotions, and player interviews

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Learn more how to customize Alexa’s voice in our blog post.