voice assistant

The Voice Age Realtor

Transforming Real Estate with Technology

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The real estate industry is the largest commodity in the world at an estimation of $217 trillion in valuation. Technology, such as voice products and AI, are growing rapidly and affecting many markets. Because of these new technologies, about 10’s of millions of dollars have been raised to speed up the process of getting feedback from tenants.

Further, realtors are using big data to solve client needs by finding trends and associations.

Current examples include mobile home-search apps based on buyer preferences. Now, AI can personalize customer interactions to aggregate data and figure out the clients’ needs and preferences. Virtual reality could also allow potential buyers to view the house virtually and customize a house virtually.

Well-known real estate companies, such as Zillow, Truilia, and Realtor, have created proprietary formulas to assist customers. For example, Zillow has a tool called Zestimate.This home valuation tool estimates the market value of a home using a computerized proprietary formula.

Artificial Intelligence (AI)

AI will aggregate the data from customer interactions and tailor messaging based on successful interactions with similar past clients. Many now have chatbots on websites, which can be implemented as a voice feature.

Moreover, AI can create CRM systems, manage property management systems by monitoring vital metrics to predict when maintenance errors may occur. In addition, AI monitors geographic areas for property price fluctuations and other trends.

Voice Technology

Now with innovative voice technology, it is time for the real estate industry to start to adopt these new technological advances. Voice products can help realtors in a number of areas - from generating new prospects to setting home showings. Below are just a few features and questions prospects can use when they start their home-buying search.

Types of features for a real estate skill:

  • Search for houses in your area

  • Connect with local real estate agents

  • Hear daily home listings

  • Review weekly real estate market information

  • Track valuation of a home

  • Email results of your searches

Questions to ask:

  • How much is my home worth?

  • How many homes have sold in my ZIP code?

  • Where do I find an agent in my city?

  • Who are my local realtors?

The Future of Voice Technology in Real Estate

Right now, voice assistants are following up through text messages and emails. Soon, they will be able to follow-up with leads over the phone and through smart speakers.

Your prospects will soon be using virtual assistants primarily to find a home or an agent. It is important to make sure you’re business is connected to these voice searches or you’ll miss the opportunity.

Are you ready to bring your agency to the voice age? Close your next deal with the help of a voice product. Contact us now for a free demo!

Google Assistant makes a splash at CES 2018

CES just wrapped up in Las Vegas.  The event, which takes place yearly, is where the cutting edge of consumer products are shown off.  This year had a clear theme -  getting everyday consumer products connected and equipped with voice interfaces.  Refrigerators, mirrors, toilets, televisions, cars, you name it, people are putting voice into it.  We aren’t here to tell you that all of those gadgets are necessary, but we can say that the age of voice interface is ramping up.  It is no longer in the early adopter stage as Amazon has now sold more than 10 million Alexa powered Echo products.  The market for voice products is no longer a 1 horse race, as Google has put a dent in what was once an Alexa only market.  In Q4 of 2017 it was reported that 7.6 million Google Home products sold, that is more than the total smart speakers sold in all of 2016.  That is a massive amount of hardware.  Reports indicate that 2018 will be even bigger for the purchase of smart speakers, with an estimated 56 million speakers to ship.  These voice assistants aren’t exclusive to their companies hardware though.  Google, for example, has their voice assistant on phones and a lot of the new connected products that were shown off at CES.  Reports say that Google’s voice assistant is now available on over 400 million devices!   This is an exciting time to be involved in Voice.  It can be a seamless and satisfying way to interact with a computer.  Over the holidays, the team at Bluefin did a fun in-house project, developing a Google Action for our kegerator.  We had previously built a connected keg, powered by the open-source Kegbot Arduino, and Raspberry Pi software.  A flow meter collects data on the kegs use and a web interface lets the user give input details about the keg, such as beer type and size of the keg.   Since Google Assistant isn’t restricted to one device, the information is available on any device with Google Assistant.  In the office, we use our Google Home to ask the kegbot questions, like “When was the last beer poured,” but we can also access it on a phone with Google Assistant enabled. Imagine you are at a liquor store, and can’t remember if the keg is low, you simply ask the voice assistant, “How much beer is left in the keg?” With what we were able to do in a week with our in house project, the possibilities seem endless for how helpful voice integration will be.

Below is a quick demonstration of some of what the voice assisted kegbot can do:

https://www.youtube.com/watch?v=_7fsNlsVhOM&t=18s