Vikas Singh, Technical Director at Bluefin Technology Partners with 25+ years of experience in the software industry and an integral part of Bluefin Technology Partners, believes in doing whatever it takes to deliver projects and ensure customer satisfaction simultaneously.
Bluefin was at Voice Summit 2019! A lot of the Summit’s speakers and workshops were given by the companies that provide smart speakers and digital Assistants, like Amazon with Alexa and Google. Samsung's Bixby and Microsoft’s Cortana also made appearances at the summit, by also hosting workshops and announcing new feature releases on the big stage.
Today, July 15th, 2019 Bluefin has officially turned 6 years old. If the next 6 are going to be anything like the first 6, it will be another emotional and glorious endeavor — No doubt about it. In honor of this little fish aging before our eyes, we thought we’d recap some of our 6 Favs @ Bluefin. Some work, some play, some in combo, none in any particular order.
The Bluefin team worked with Shady Tree Landscaping, a top New England landscaping service business with over 30 years of experience. With a need to update their outdated website, Shady Tree called the Bluefin team to help them redesign their website and optimize their marketing strategies with SEO and blogging content. Bluefin redesigned their website while updating their content, making the website tablet and mobile friendly, and improving their SEO and Google Analytics.
We are really excited to announce that Bluefin has partnered with Cecilia.FM to offer an in-depth workshop on the magic and mystic of what’s going on in the soundscape of Smart Speakers, Podcasts, and custom branded playlists and content.
The real estate industry is the largest commodity in the world at an estimation of $217 trillion in valuation. Technology, such as voice products and AI, are growing rapidly and affecting many markets. Because of these new technologies, about 10’s of millions of dollars have been raised to speed up the process of getting feedback from tenants.
Just this past October, the Marriott Group welcomed its first Alexa in guest rooms in North Carolina. However, this isn’t the first time Alexa has been in hotels. In 2016, Wynn Resorts installed over 5,000 Alexas in their rooms.
In June, Amazon launched Alexa for Hospitality. With the help of Alexa, guests can ask her questions, such as:
Customer Service in the Voice Age Customer engagement, brand loyalty, and customer retention are all rewards for having outstanding customer service. With long waiting times, waiting on hold is a customer’s worst nightmare.
Happy holidays from our team to yours! With new voice products out just in time for the holiday season 2018, we’re ready to add them to our wish list.
Alexa skills are like smartphone apps. Skills are voice-driven Alexa capabilities where you can bring your products and services to life. To date, there are over 50,000 Alexa Skills worldwide!
It’s easy to be overwhelmed and confused by these many skills. Don’t panic, we identified 5 different types of Alexa skills and categorized them so you can get a sense for how a skill strategy may start to layout.
Do you know someone that would make for a great Alexa Voice? As much as we enjoy a good Joke from Alexa or a quick update on the weather, her voice playback doesn’t always align in providing the unique brand experience you might want to create. Fortunately, the platform with the right voice talent capabilities allows you to substitute Alexa’s voice for something a bit more...
Gone are the days where users have to dig through the deep depths of the skills marketplace to find the skill that they desire. Amazon recently rolled out a new feature called Skill Arbitration that is going to change the way that skills will be found.
Fellow Worcester Friends -
As you know, for the past 4 years BLUEFIN TECHNOLOGY PARTNERS has called WORCESTER home and we’ve been so excited and proud to see its growth. Since starting as a small independent contractor here at the Worcester Idea Lab, we’ve invested in growing our team with LOCAL RESOURCES.
CES just wrapped up in Las Vegas. The event, which takes place yearly, is where the cutting edge of consumer products are shown off. This year had a clear theme - getting everyday consumer products connected and equipped with voice interfaces. Refrigerators, mirrors, toilets, televisions, cars, you name it, people are putting voice into it.